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SUCCESS STORY

A REVOLUTIONARY DIGITAL HEALTH HUB

OYU HEALTH 2022 - 2023

Oyu started the transformation of healthcare services with its grand opening on October 16, 2023. This innovative hub, situated in the vibrant center of Zurich, provides on-site consultations, massages, classes, a shop, a restaurant, and a tea studio. What distinguishes Oyu is its unique blend of complementary and conventional medical expertise, providing a seamlessly integrated digital experience for patients at every stage of their health journey.

EXPERIENCE THE DIGITAL JOURNEY OF PATIENT 

Urs Sträuli

Urs Sträuli

Digitalization/it Management, Health Promotion Foundation Bad Zurzach + Baden

"3ap has simply impressed us as a digital partner. I would absolutely recommend 3ap for further similar projects."

CHALLENGE

MANY APPLICATIONS – A COMPLETE EXPERIENCE

Oyu’s digital platform is built on the integration of numerous third-party applications. However, users should not notice this; for them, it should feel like a single app. We aimed to provide a unified and seamless user experience without unnecessary obstacles. For instance, we wanted to ensure that registered users only need to input their data once.

solution

A HARMONIOUS EXPERIENCE ACROSS ALL DIGITAL CHANNELS

Website

Oyu is just as experienceable digitally as it is on-site. Interested individuals can gain insight into the innovative health hub and its holistic offerings at www.oyu.ch. They can also visit the shop or read the health blog. In the shop, items such as spices, herbs, teas, or yoga equipment are available for purchase. The blog covers diverse and holistic topics related to health. 3ap has designed and developed the frontend and integrated the Content Management System (as a Headless CMS solution).

Customer app

Anyone can create a non-binding account on Oyu and thereby take advantage of many practical digital touchpoints. Here are some examples of what the Oyu app offers:
• Schedule and manage appointments online
• Read notes from the treating specialist for all appointments
• Receive a nutrition plan directly in the app from the treating specialist
• View and evaluate past appointments
• Maintain a personal health journal
• View checklists created by treating specialists for further treatments
• Receive recommendations from the treating specialist for health products from the shop
• Tea Studio: Receive a personal blend from the treating specialist and order tea
3ap designed the application as a web app, crafted the frontend within the provided style guidelines, and developed the backend. Our team was also responsible for the system architecture.

Integrations

Oyu encompasses an entire ecosystem of health offerings. In this regard, we were able to connect and configure numerous third-party systems:
• Vitabyte: We integrated Oyu with the patient software Vitabyte for data protection reasons. There was another reason for this integration: we wanted Oyu specialists to be able to work with a familiar system with known features.
• Shopify and Adyen: For the health shop, we integrated Shopify and configured the connection for Adyen (payment service provider). This system also functions on-site at the point of sale, which is particularly advantageous.
• Aleno and SimplyBook.me: To allow customers to reserve tables in the restaurant or book courses and group consultations, we connected the booking portals Aleno and SimplyBook.me to Oyu.
• Prismic: As a Headless CMS, we integrated Prismic to ensure the multilingualism of content on the app, especially.
In integrating various systems, our focus was on creating a consistently seamless and unified user experience. Services such as the restaurant, shop, and yoga classes can be booked without prior registration. This is what we call a continuously harmonious patient journey!

Micky Baratovic

Micky Baratovic

Start up in a Box Champion at 3ap

"The collaboration was a tremendous success, and with Blackbeard, a valuable strategic partnership has emerged. I look forward to developing further tailored solutions with them."

services

RESEARCH & DISCOVERY

Roadmap Definition Technical Architecture

DESIGN & DEVELOPMENT

UX/UI Design  Agile Delivery Solution Architecture Frontend Software Development Requirements Engineering Maintenance and operation